After a paint spill I called them for help. I am a long time satisfied customer. Linda told me to keep the the area wet so I scraped off the excess, spritzed it and covered with wet paper towelling. The guys arrived quickly to pick it up. It came back today and there is absolutely no trace of my mistake. Huge sigh of relief! I would have had to redecorate if they had not done what they do so well. Much thanks to everyone.