Josh from Uxbridge

Just completed our 4th winter with the Polar Bear system in our new build 3500sq ft home. With the record sustained cold temps this winter I felt compelled to write a review. The Polar Bear system designed, built and installed by Dennis performs as he promised. Dennis and team provided the full service install including ducting design\install, 6.5 TON W.S.H.P, 5000ft of loop, HRV, Humidification, and supplemental hot water system. Winter or Summer, all floors are at an even, balanced, sustained temperature. We maintained an even 72(22) all winter and the system performed perfectly. Unlike other systems I'm aware of, the Aux electric heat never kicks in and we could have easily kept the house warmer if desired. Operating costs are extremely low when compared to similar homes using gas\oil\electric. I spoke to a lot of vendors when researching a geothermal system, hands down Dennis is the most knowledgeable out there and builds a well engineered system with quality components. Had few minor equipment problems during the initial season, but all were covered without question under warranty and resolved satisfactorily. Finally, if you have technical questions or need support, the Engineer who designed this system always answers his phone.Thanks Dennis.