Anonymous from Toronto

They were really good. They came in right way and we didn't have to prep at all. It's all done by heat. Two weeks later, though, we had a recurrence. They came right back at no charge, and we saw no bugs after that. The only issue we had was that the heat caused the plaster to come right off the walls in many places. They did caution us about plaster damage but it was way worse than we thought it would be. We had extensive bubbling and it had to be replastered, which was expensive. But the professional spraying had been useless: the place had been sprayed again and again. This was the only thing that killed them. We would do it again despite the plaster damage. They were very kind and reassuring about a horrible situation that had us all in tears, and they do kill the bedbugs!