Megan Hagarty Smith from Oakville

This company was recommended by Viking canada. As you know, you can only use an authorized Viking dealer. They came and repaired the issue, the tech was very friendly and helpful, but when I went to use the over, the same problem was there. They came and said it was a defective part and would order another. I have not been able to get them to return to do the job even though I have been promised the tech will call and come at least 3 times. Now they have changed their number, a woman takes the message and then do not return calls. I am putting in a formal complaint to Viking. Clearly this is a company to NOT use!

Just reading reviews to look for someone to come fix my stove and I see that a previous repair company is known to overcharge. ACCO came in Oct., late in the day as my fridge had not been cooling. Said it was a common problem with the 650 model, it looses the freon gas ( not sure if that is the correct term as it's not written on the bill, just says evaporator). He charged me 1500 and have spoken to others saying this was way too high. Won't be calling this company again.