Reviews

10/10

I own a condo as a rental property, and it was time for a repaint after the last tenants had moved out. I had called two other, highly rated HomeStars companies but the first didn't even call me back at all, and the other was cocky, gave me the most ridiculously expensive quote and canceled the first meeting we had at the very last second. I was pretty discouraged, and gave up for a bit but had to get it done. I looked on this site again, and came across Pro Painters. They had highly rated reviews but less than the two others I had already encountered, but there wasn't any reason not to call, so I did, and after reading Spencer's reviews I wondered why I hadn't just call him first. He answered immediately, was super polite, clear, asked questions and was enthusiastic to meet. We made an appt. to meet within 24 hrs and I finally had hope. We met, and he was very courteous, thorough, helpful and his quote came in way under his competitors. He assured me he would do a fantastic job (which yes I realize was a leap of faith on my part, and admittedly I didn't ask for references) in a reasonable time period, and on budget. He gave me a quote on the spot, got back to me in a short time to book the job, and got it done even sooner than he'd predicted. He did a fantastic job, was tidy, took care not to mess up the freshly cleaned carpet, and did it for a very reasonable price. I'm already planning on hiring him again for spring/summer 2016 for the house I live in because I know he'll have some great suggestions and will do a stellar job. Spencer is reliable, reasonably priced and will leave my properties in great shape, finished in quality work. Thanks Spencer! Talk to you this spring! I truly would recommend him to anyone for any paint job, without question.

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10/10

We had a very intensive, and expensive renovation completed in the fall of 2014. A few months later a few cracks opened up in our brand new ceiling. Our contractor came back to check & stated they would be back in the spring to fix them. Over the winter they went out of business, which wasn't surprising because our experience with them was AWFUL, to say the least. As a result, we were stuck with one very long and large crack, and one smaller one. I was faced with trying to find someone to fix it, and that wasn't going to be easy. After calling a few, I kept hearing that they're too busy, or won't come for a smallish job, etc. I gave up and was going to fix it myself. I later decided that I just didn't have the time. I saw a drywall company van on the way to work one morning and decided to research the company. I immediately got onto Homestars and couldn't find one lick of info about them. I did however come across Mike's name immediately. He was the first drywall expert/company to pop up on the site as a recommendation. Now I know why. He had less than ten reviews but all of them were amazing, and highly rated overall. I called him immediately after reading the reviews and asked if he could come to look at the cracks that needed to be repaired. He said yes and came by to make an assessment on how to fix them and for a quote. He listened and promised me a quote by the end of that day. I received it via email just a few hours later. I contacted him the following day and we booked a time for the repair. He kept me well informed in advance of the repair, during and has touched base after the fact to ensure that the repair is ok, and to let me know if there were any problems (not that there have been, or I suspect will be) to contact him immediately. He was easy to contact, was always on time (in fact he was usually early which was perfectly fine) and super tidy, clean and took the time to properly prep the area he was going to work in to keep the mess contained, to protect our floors and furniture. He also was careful to cleanup really thoroughly after it was all done. He had to come back a few days in a row in order to let each coat of mud dry before adding another, and he made sure to do it right. His suggestion of a solution, after originally seeing the crack, was the method he followed through on, and it worked brilliantly. You cannot see that there was a repair there at all. Earlier repairs by the original contractor (the one that went out of business and left us with this mess) were pretty awful. You can still see areas where they either were incapable of completely hiding the joint, or properly applying and sanding the mud to blend seamlessly, but Mike is a true professional. I wish I'd known about him either before the contractor did any of the drywall work in our house, or had told our contractor that Plaster & Drywall Solutions Inc was going to be the one doing any drywall in our house, because had Mike been our guy during the renovation, we never would have had the problems with our ceiling in the first place. He would have done it right. Mike Zerning takes great pride in his work, does a fantastic job, is really friendly, flexible on scheduling, fair and competitive on pricing and a great tradesman. He knows his job, period. I cannot say enough about this man. He could teach a lot of other tradespeople about what it means to be a proud, skilled professional because that is what he is and I would (and will!) recommend Mike Zerning of Plaster & Drywall Solutions Inc. to anyone without any hesitation. Thanks Mike!

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Company Response

Hi Laura Thanks for This Great Review.After I read it,i was so speechless.This is one of the greatest Reviews i ever received.For me and my Company is it very important to satisfied the Customer with Quality work.Its not a matter how big or how small the job is,I always put proud in my work.I cant Thank you you enough Laura.I hope you and your Mom can settle down now,after you almost was waiting for months to get this Job done properly.Again Thanks Laura for this Great Review.