Nicole from Coquitlam

DO NOT USE THIS COMPANY!! Worst customer service and sketchy company. Bought a special on Living Social and waited forever for an appt (which you make online). You are emailed saying the tech will call the night before to make an appt. I received no such call. I stayed home from work that day anyways, moved all my furniture and waited...and waited...he called at 4pm and wanted to come at 5pm??! I was on route to pick up my kids and not willing to have him clean my carpets during dinner, etc. He did not seem to understand the problem with this or inconvenience. We re-scheduled, and again he did not call the night before. Luckily I did not move anything. I called/texted him several times in the morning, nothing in response. He called at 1pm saying he will come at 2pm. I was so annoyed by then that I cancelled the service and got a refund. Horrible customer service, there are THOUSANDS of carpet cleaners out there that i will take my business elsewhere.

Jason was extremely helpful and professional right from day one when I called simply inquiring into services. He spent the time to explain what to watch for when hiring duct cleaners, even though I had not booked an appointment with him specifically. Once on the job he was very accommodating and spent the time to go over what he had done, and how everything works, etc. He did a great job. No complaints!!