Wendy Muir from Brampton

We wanted a specific colour and style of vanity so needed to get one custom made. Vision Vanities had get selection and we were able to get ours in under one week. That's where our satisfaction stopped. For a specific reason we had requested on type of handle for the drawers and a different style for the cupboard. When we got the vanity home, it came with the same fitting on each. All attempts I made to get the problem rectified including speaking directly to our sales person Katy were politely ignored with no follow up to my phone calls. They still haven't been fixed. I give VV a good score for product but a failing score for customer service.

When Bill visited us to talk about Brock, we felt very comfortable with him and were pleased with the time he took to answer our questions, especially since we were considering cutting out a wall to make one window bigger. The installation took two days as we were told and the two workers were great guys, very respectful of our house and cleaned up afterwards. We are now looking forward to windows that are easy to keep clean and that will never have to be painted again!