We have had a problem with a leaking eavestrough for a number of years. It was particularly dangerous as it was in a spot above our front walkway, frequently creating a frozen pond or wading pool depending on the season. Despite spending a fair amount on various patches with different companies, the problem always returned. We had hoped that the solution would be to raise it up and slope back towards the drainpipe and invited a number of companies, all highly rated on Homestars, to come and quote on this project. As others have mentioned, several companies do not even bother to return their messages and of those who came, some claimed that they could do this repair but despite the fees that they wanted, could not really guarantee that it would work. The cost to replace it varied quite significantly. Russell and Sergey were the first company to actually open the drainpipe, see that it was clogged with leaves and try to solve the problem that way, quite simply and before even being hired/paid. Although this did partially alleviate the back-up, the leak would have persisted and they were very honest saying they could not stand behind a simple repair as it would be unlikely to be effective. For a very competitive price, they were able to install a brand new eavestrough and downpipe. This team was very responsive from the initial contact, keeping in touch regarding when they would come for the estimate and then the actual work, which they were able to schedule and complete within just a few days of the estimate. They also very kindly did a few other touch-ups as an extra and special bonus, which was greatly appreciated. Russell and Sergey are very nice professionals, who were easy to talk with, dependable and skilled at their work. I highly recommend them.
