We are extremely disappointed and dissatisfied with Battikha. Our system keypad, sensors and doorbell were installed by an installer that seemed to be in a rush. Some properly some sloppy. The doorbell camera worked for several months then we started getting a purple hue when viewing. We called and left several messages looking for help before we received a call back. Their solution was to reset the camera as per manufacturer instructions. This did not work. Eventually the camera stopped working. We tried to reset and got it to work for 24hours twice before it stopped working completely. They refuse to send out a technician to fix this even though we pay $79.00 month. I don't know why they refuse to send out a technician to fix. This system is $5300.00 . This company is not good to use.