Reviews

0/10

Buyer Beware: I hired David from this company to create and install my custom kitchen and built-in cabinets AFTER seeing the work he did in my sister's kitchen and hearing about the great service my sister received from them. I THOUGHT I HAD DONE MY DUE DILIGENCE before agreeing to hire them. I thought I was in good hands. I trusted them implicitly. I even agreed to source the counter top from them. It was only at install that I came to realize this company's level of professionalism and attention to detail was not aligned with mine. The full install, including fixing all the problems, took THREE MONTHS. At times, and for weeks at a time, I had gaping holes and screws exposed in the lower cabinetry, into which my toddler son decided to play - and cut himself. There was no urgency to correct the problems that arose onsite. And to boot - I was sold a "KNOCK-OFF" quartz counter top. BUYER BEWARE: BEFORE you hire a company, check not only their most current work, but speak to their clients from THREE years ago and FIVE. Ask for trade references, where they get their supplies, and speak to them. Get a written contract with specific details about materials to be used (note: an invoice is not a contract). My mistake on the counter top was trusting this cabinet company's choice of supplier and not getting a contract with specific details about the counter top. The supplier sold me pure white quartz from Silestone but that's not what I got. From day one I experienced terrible challenges keeping marks and stains off this counter top material. It certainly didn't live up to the promise of Quartz. It was only after discussing my challenges removing stains and marks from this Quartz counter top (which is supposed to be an non-issue) with other, more professional fabricators that I was encouraged to look for evidence of authenticity. Each piece of stone will have a stamp on it - either the name of the product or the colour or both. Mine has none. Another hint that this is a knock-off: my invoice says "counter top" and does not include any details about the colour or manufacturer of the product. BUYER BEWARE. Reputable suppliers will provide proof of authenticity and will take you through the finished product to show you that you got what you ordered. My big mistake doesn't have to be yours. I absolutely, without hesitation will NOT recommend AMS Kitchens to anyone.

Approximate cost of services:
$45,000.00
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10/10

Dave's Duct Cleaning service was everything I was promised it would be - and more. The technicians (Mark & Kevin) actually cared about what they were doing and it showed. It's not a "sexy" service, I mean, who WANTS to get their air ducts cleaned....but it's a necessary service for the health of your home and Dave's Duct Cleaning helped me understand what should go into a proper cleaning service. They also educated me on the HVAC system in my home, helped me to uncover some breaches in the supply and return air chambers and hooked me up with a HEPA filter solution that worked for my home. I'm completely satisfied (and better educated) about this service and I am already recommending it to my sister who is just about to finish a basement renovation and to my contractor friends who should provide this service to their clients after they complete a renovation. These guys mean what they say. They are the real deal. I wish them tremendous success.

Approximate cost of services:
$300.00
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Company Response

Hi Catherine - Thanks for the positive feedback! We take our work very seriously and it's important that homeowners are educated about this process so they are well equipped to maintain their system going forward. As for the disconnected supply branch, if you still have access to your contractor - it would be best for them to attempt to reconnect it; if not - let us know and we'd be happy to connect you with an HVAC specialist to resolve your issue. We appreciate your willingness to refer our service to family and friends - should you require any additional support in the future, please don't hesitate to reconnect. In the meantime, we'll see you next week for your Wholehouse HEPA filtration installation. Thanks! Dave's Duct Cleaning (www.davesducts.com)