monq from Edmonton

My mom organized this for us since we were moving provinces as newlywed students with no money. The first problem was that the woman on the phone REFUSED to believe my mom when she said we had a lot of stuff. The movers showed up and had no idea that we owned a sofa or a huge fish tank despite us warning the company and they thought we'd only have 2000lbs of stuff. After it was packed they estimated 4000lbs. The movers themselves were great. loved them. But trouble started a week later when they were supposed to drop it off. Half our stuff showed up and they were late and nobody told us till we asked where it was. They said a truck stalled but nobody called to let us know. We had to call the company that afternoon. So the delivery day was sunday and they said "oh...we had a stalled truck on the way and it'll be there thursday. We'll call you wednesday to schedule. Wednesday comes and goes and I call thursday morning. The woman had no idea what I was going on about and they said it'd be there friday at 2. I called friday morning to confirm they were coming and they were surprised again and said they'd be there at 5. Nobody shows up. They did show up Saturday but that was after some frantic phone messeges we left. Some boxes marked fragile were upside down and dented. The weight they claimed was 5820 and frankly there was NO WAY we could have fit that much stuff into 750 square feet in the first place. My mom negotiated the price down and we suspect she sent an email that got them to deliver on Saturday instead of leaving us till the next week. They only called twice and only to say they were lost and NEVER when they promised they would. There were alarm bells when the first call asked us whether we were in Saskatchewan. And the kicker was that we moved from new westminster to edmonton and they said all our possessions would come to Edmonton (6 days before we flew here), stay in storage and be delivered. somehow a week after the delivery date our stuff was trapped between golden and Calgary. I suspect we were "deliberately misled" on several points. Our job hunt was delayed by a week and we were most definitely tricked about the weight. We ran out of clothes and our family had to step in to make sure we had food because the extra time and cost of the move stretched our budget. As great as the guys who came and moved our stuff were the administration is a gong show and I suspect they're deliberately shady and not just poorly organized. Would NOT recommend. Please PLEASE don't use these guys :(