I wanted to let Mr. Rooter know what a positive experience I had with your employee Robert Plantic yesterday. Robert was called to my home after it was discovered that we had a leak under our kitchen sink that consequently had poured out all over the kitchen floor. He went above and beyond by cleaning the area and to boot he even put the wet towels etc. into the laundry room. He took the time to explain fully what had happened to cause the flood/leak and what we needed to do in order to repair the problem. As a result we have a new set of taps in the kitchen that both my husband and I are very pleased with. As my husband said it is more than he expected.
- Approximate cost of services:
- $800.00
- Company Response
Hi Paula. We're happy to hear that we exceeded the expecations of both you and your husband. Robert is a consummate professional and we're happy to have as a part of our team. We appreciate you choosing our company and sharing your experience online.