We had a massive sewage back up a few weeks ago that flooded our entire finished basement. Within an hour of calling Shield they had a crew on site pumping out the dirty water. It was an incredibly stressful situation for us, and they were able to take a lot of that stress away, which was very appreciated! They worked so quickly we were able to save most furniture and our new furnace. In under a week, they completed the full clean up (removal of all baseboards, lower sections of drywall, subfloors, etc) and also had a very detailed quote for the restoration to us. We proceeded without hesitation. The crew is top shelf in knowledge, responsiveness, and execution. Special thanks to Farzin and Kevin. We have had many renovation projects in the past and this is the first time the contractor showed up when they said, every single time... NO DELAYS. I understand they can also do renovations that don't involve disaster so we will get them to quote on future renos as well.
- Company Response
Thanks Michele for such great feedback. Yes, hopefully you never need us again for an unplanned reno. We are excited to hear about your plans when you are ready for the next project. Thanks again, from everyone at Shield.