Valentin came to our home to repair an issue with luke warm water in our shower. He had identified a couple of issues, one being the cartridge and other being the mixing valve. He did the work professionally, very easy to deal with and most of all, he is an extremely pleasant person to deal with. The reason why I'm giving 4 stars is that there was a problem thereafter and had to call another contractor to rectify the issue separately. He acknowledged it and right away, issue a refund immediately. I would recommend Valentin to anyone and will not hesitate to use him again.
Thank you Mike for using our services and yes, you are right, sometimes things don't go the way we try hard to, but we try our best to deal with it in the most positive way we can. For us is very important to keep our customers happy and job to be well done at the end. All the best, Valentin