Reviews

10/10

Wood Grain did an amazing job. No damage to house, fence or pool equipment. Cleaned up all the debris. Very professional. Easy to deal with. Showed up on day and time promised. Would definitely hire them again.

Approximate cost of services:
$1,000.00
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Company Response

Thank so you so much, our pleasure

10/10

George is amazing. This is the second installation George has done for us, both of which have been more than challenging (awkward locations, counter top structure and oven in way). He always finds a way to perform a quality job. Always returns calls/emails. Always on time. Super nice. Cannot say enough good things about the service he provides.

Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
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Company Response

Hey Anne, thank you for taking the time to write us an excellent review. It is always a pleasure visiting you guys! There is always something on the go at your place and nice to see how you both are so involved! Thank you again, George.

10/10

Jeff and Doug did an amazing job repairing damage (dings, bangs, scratches) on two cherry bedroom sets in my house, followed by refinishing my dining room table (completely faded from sun) in the shop. My Ethan Allen bedroom set looks brand new (was badly damaged), as does my mahogany finished dining room table. High quality work done in a timely basis and extremely nice guys!

Approximate cost of services:
$2,000.00
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0/10

12 years ago we purchased new Willmar windows for our living room and dining room. Although these windows were sold to us as maintenance free (aluminum clad), both lower corners sills have rotted out and the thermal pane seals have failed. Trying to initiate a warranty claim through Jeld-Wen is a complete nightmare. Although all the requested supporting information has been provided, (i) the call centre staff can provide no assistance, (ii) the call centre/service territory Managers do not return calls, (iii) the service specialist who was to review my claim has quit and they have no replacement. We finally received a follow-up call (6 weeks later) after escalating our concerns to a more senior Manager (who has now left the company). We will be receiving replacement thermal panes (only being charged installation labour), but it appears nothing will be done to address the two rotting window sills although the service tech agreed it was a manufacturing defect that caused this rot to occur. Do not purchase Willmar windows.

Approximate cost of services:
$8,000.00
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