I purchased vintage flooring, maple 3/4" x 3", when I had the installers install the floor they refused to install it because of the poor milling of the wood. Issues included: thickness of wood varied, panel would be wider on one end and thinner on the other, and drastic colour variances. See photos. When I contact Vintage floor they used the excuse of where the floor was stored, which was in a new home fully insullated and air controlled. They refused to acknowledge the defect and I ended up putting the floor in as best as possible. The Installers had to filter through the better pieces but there are still many areas that look awful. For the price I paid the quality certainly was not what they claim. Vintage offered to provide me with up to 5 boxes (100 sq ft). I have yet to receive them (waiting approx 5 months to date). By the way I purchased 1100 sq ft. I wouldn't recommend Vintage Flooring.
- Approximate cost of services:
- $7,000.00
- What could this company do to improve their services?
- Repair the damaged areas in my new floor.
- Any advice to offer fellow homeowners facing a similar project?
- Don't by Vinatage Flooring.