Bruce Laidley from Pickering

Used his service this past winter. The worst experience I have ever encountered. One broken promise after another. He sent me a contract which said he would be there within 12 hours of the start of the snow storm and when I called to ask why he had not yet arrived, he said he had sent me the wrong contract and he guaranteed to be there with in 12 hours from the end of the storm. As far as I can tell he never came within that timeframe.

Air Solutions installed a Tankless Hot Water Heater with the relief valve backwards. They needed to put a cheap piece of pipe between the unit and the relief valve, because the threading was wrong (this should have been the first clue that they were installing the valve backwards). The pipe rusted out, flooding my basement. A competent installer would not make this mistake. I would never let these guys back inside my house.