We just replaced all our locks on our home , we wanted to use a company that has a good reputation, off to the internet we went . Wow it’s amazing what I leaned . I learned you get what you pay for . After that found Pre-lock Security. I spoke with the office who immediately had the owner contact me . I told him about the issues I had and he said he would come out personally to see how he can help . He ended up replacing all the locks with real Mul-T-Lock hardware that actually worked perfect. I feel great now knowing I’m secured with a factory authorized locksmith . I learned that you should not just buy locks from anyone who says “these locks are from the same factory “ thanks for being so professional and helpful and I will always use Pre-lock for my home security . I will be switching my home alarm monitoring to you guys as well as soon as my contract is up . You guys are great .
- Company Response
We are very happy that you now have original Mul-T-Lock High Security Locks, Yes there are companies that sell knock off products and I am sorry you had to experience that first hand. Rest assured you now have original Mul-T-Lock Hardware and that we are a certified Mul-T-Lock Dealer. Thanks for sharing your experience with the HomeStars community. I also want to thank you for your business and look forward on taking over your alarm monitoring when ever you are ready! Have a Safe New Year!!