Excellent Service; Super Job Called Hoerner when my water heater went south after many years. Despite being a very busy time, Robyn looked after me & was able to schedule a visit within a couple of days. Upon arrival, the technician (Nick) examined the tank and, after a discussion of alternatives, made good recommendations as to the best solution, which was outright replacement. Again, Robyn able to set up the job in record time, and within the next couple of days, we had an installation scheduled for a new tank. The job was done by Matt and Claire. It was amazing to watch them at work, as they expertly removed the old tank & brought in the new one through the narrow basement stairs and uneven ground at my residence. The installation process was accomplished quickly and efficiently; it was clear that both Matt & Claire were extremely well-versed and knowledgeable, and meticulous in ensuring every step was covered and that the tank was operational before they thoroughly cleaned up the work site & took everything away. All in all, I was extremely satisfied with the entire job and with my experience with Hoerner; I would not hesitate to recommend them to anyone needing an installation or repair job they can rely on.

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Company Response

Thank you so much for such a thoughtful review.
Our staff will be so pleased to have all of their names mentioned.
We are so grateful for the wonderful and thoughtful feedback of the team from start to finish.
All the online reviews assist our company so much....
Thank you so much for taking the time out of your busy day to go online an share your experience
We hope that you contact Hoerner in the future for any of your plumbing, heating and drain needs.
stay safe and well
Kind Regards
Hoerner heating&plumbing
416 463 2573


I found Fred & his company thru online research, referral from another provider, AND prior reviews on Homestars. My choice (and the prior reviews) were more than justified. Fred did an excellent job from end to end ... scheduling, material selection, and agreement on pricing (very reasonable, BTW) all went very efficiently; the installation was beautifully and expertly done, and the cleanup afterward was meticulous. I would not hesitate to recommend Fred and Discount Aluminum Railings for any job along these lines.

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