Lina

The office personnel responded to all my questions prior to being hired. The on-site crew of three were very professional and accommodating. They were great to deal with, treated the interior of the house with care, and suggested the shortest and least obtrusive entry point for the hose to reach the attic. They covered the attic A/C unit to protect it while blowing in insulation. Left everything in clean proper condition and were more than happy to provide photos of the attic when asked. Having the proper amount of insulation and R-value in the attic has already made a difference.

I hired Kris to do the front porch and stairs. Kris asked for a 50% down payment before starting work, which I thought was unreasonable and we renegotiated. In hindsight it was a huge red flag, and I should have walked away. What I got was a wobbly handrail screwed to the stringer, and a stringer which was not the right dimension and not in compliance with the Building Code. Kris came back reluctantly to modify the stringer, offering a band aid solution and trying to convince me that the code was open to interpretation. I ended up hiring someone else and had the stair redone at my own cost, to bring it to code. This time the handrail post was set properly on a concrete footing, not just screwed to the stringer. A lot of unnecessary aggravation and money wasted.