Filipa Santos from Toronto

We own several rental properties and, for one of our locations, the main carpeted hall stairway needed major cleaning: the stairway was HEAVILY soiled as it is a high-traffic area and had not been professionally cleaned in over 15 years. (Some larger, ugly stains looked like oil and I almost certain some of those stains would be impossible to remove). In the past, we had used other carpet cleaning companies (when some of our other rental properties needed carpet cleaning) but were very dissatisfied with their services. in fact, in one scenario, the company even damaged an expensive area rug. My experience with 416-SO-CLEAN has been nothing but positive. From first contact, Adel provided an accurate quote and even adjusted the work hours to meet my specific scheduling needs. He was so confident in the quality of the work that he even guaranteed my satisfaction or my money back! The technician, Dalton, was punctual, professional and knowledgeable. Most importantly, at the end of the service, the stairs looked and smelled almost like NEW. ... even the large oil-like stains had virtually (almost magically!) disappeared. I was thrilled with the results. It is true the cost is somewhat pricier but their superior results and customer service merit the cost. I would absolutely not hesitate to recommend them to family or friends.