Thank you to Troy and Sherry for going out of their way to get the hardware piece we needed to repair a cabinet drawer. Mill Street did not install our kitchen, but they were more than happy to help us out. Great customer service. It won't be forgotten!!
We made a purchase from General Products at the Toronto Home Show on April 16th, and further purchases at their store on April 21st. We were told the items were all in stock, except for the cushions which would arrive in 3-4 weeks. After much nagging, we did get a partial delivery on May 25th – but the wrong cushions and patio table. The owner stated “we know the order is wrong, but we wanted you to have something”. Again, after more nagging, two items were shipped on June 25th – missing a cushion. It is now July 16th, and we are still waiting for two chairs, a table and all the cushions. The latest word from them is that the balance of our order will be in “any day now”. Of course, ‘any day’ could mean December. General Products do not return calls, has misrepresented the availability of product and do not deliver when promised (I missed two afternoons of work waiting for deliveries that never showed).
in-floor heating and air conditioning installation
Ecotech did a first-class job installing all the in-floor heating and air conditioning system in our custom-built home. This was a big project and Ecotech confidently approached all aspects of the job with professionalism and quality workmanship. We would highly recommend them.
raccoon removal and raccoon proofing
We too were very unhappy with AAA. We called them the day after we had a raccoon get in our attic. They screened some vents and billed us for $1200.00. A week later I called to report we could hear something in the attic, and the same unpleasant woman who answers their phone told me it was mice, not their problem and to call an exterminator. Turned out it was a nest of raccoons that AAA told us they could not reach to remove. They had no problem getting to our wallet though. We had to wait 2 1/2 months for the raccoons to leave, after destroying our home. AAA's work was substandard, messy and they damaged our new eavestroughs.
