I had some issues with my kitchen sink. It was clogging and it was becoming a nightmare. I had another company come to look at it and "fix" it but it had problems just days later. I called John up and he came quickly. He told me the product the other installer used was faulty and replaced it with his recommendation. haven't had any problems since. Would definitely use him again.
I was sold by william, he was nice, answered my questions and respected the fact i did NOT want a cash job. We got three quotes, the others scratched a number on a small piece of paper. I didnt like this. William said he came with the job, and he did. The driveway looks much better, it did a 360 in comparison to before. There is one spot which does seem weaker than the rest, but william was honest from the start. And i trust him when he said if it presents a problem he will be back. All and all, he made it a smooth cycle and kept us informed all the way through. We have very busy schedules so this was appreciated. So, this past winter my driveway cracked after only a few months of getting the install. there is one area that also doesn't look very nice. So far I've put in about 2-3 attempts to get some assistance with this. I would be totally ok even if I was told hey, super busy, we will schedule something in a few months. Haven't gotten that, so I've lowered my initial score of ten. I hope to get this fixed, as I did go with this company because of it not being a cash job and the job has a warranty. So i have changed my review a few times, still havent heard from anyone at this company. I would give then a high score if they just called and fixed what i paid for. Its coming upto the end of my warranty and no one has even called emailed texted or anything about fixing the crack and soft spot. After only a few months my driveway cracked-see picture, with the summer it closed up again, so expecting the same thing to happen this winter. I JUST want my DRIVEWAY great. SO PLEASE CALL ME OR MY HUSBAND TO SET UP A TIME TO LOOK AT IT. THANK YOU!!!
