I had a furnace and AC installed. The AC had a refrigerant leak right from the start. They sent people over who basically just topped up the refrigerant. The technicians didn't even have a refrigerant sniffer to find the leak. The third summer they started missing appointments to look at the problem and just started wasting more of my time. They have been by 6 times since the install and topped up the AC each time. After dealing with this for so long I had to get someone from another company over to find the leak...he found it in about 15 minutes with a refrigerant sniffer. I called Air Solutions/Kair Energy to tell them where the problem was and all they kept telling me is they would call me back(they never did). So I was stuck with a $1000 repair from a different company who informed me that it was a terrible install as well. My advice would be to avoid this company as they do not honor their warranty.
- Approximate cost of services:
- $6,000.00