Reviews

10/10

I can’t wait to hire these guys again. Meticulous, kind, prompt, professional, awesome with my kids, respectful of my time, clean and super. The bathroom was original to my house built in 1910, I think. And they battled plaster, uneven walls and floors to create a beautiful space that’s clean, safe, and stunning. They were patient and knowledgeable, even as I changed my mind. I want to tell everyone to use them, but I also kind of want to keep them hush hush so they don’t book up too much!

Approximate cost of services:
$25,000.00
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Company Response

Thank you very much for the amazing review Megan! We look forward to working together again in the future!!

0/10

Adriano came by (late), to diagnose out dryer. Within 30 seconds he sees the dryer knob was broken. He tells us that's the problem, and walks out asking for the full $75 diagnostic fee. While I understand he technically did what we asked of him, he was here for less than 5 minutes. When I asked if he would be requiring the full fee, he responded rudely 'well, I did my job'. Yes, he did. I anticipated a little more human kindness than that. But I guess some people are just about the bottom line.

Approximate cost of services:
$75.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 6 people found this review helpful.
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Company Response

I'm very sorry you weren't satisfied with the repair at all. You requested for a professional to repair your dryer, and I gave you professional service. The cost of the diagnostic was clear and I communicated with your husband the day prior in text about the fees so there were no surprises. You were without a dryer before I came, I repaired it and you now have a working dryer for ONLY $75.00. I didnt charge you labour fees because I wanted to help you out. Unfortunately I was penalized for being efficient and honest.