We had our bathroom renovated in March 2024. We went away for 2 weeks as that was the estimated time to complete. It took twice as long as predicted and they never tarped off any of our furniture or rooms. I had inches of dust everywhere. They installed the wrong tub. I only figured it out as my daughter was sending me pictures while I was away. They didn't measure right at all. I had to return the new washer/dryer combo that was purchased, and they had measurements for, because it didn't fit. In fact even the smaller one I bought doesn't really fit right. We just had our first really cold snap and our hot water in the shower/tub is not working....we think it could be frozen. I have waited well over a week to hear back from the company with no return calls. It's only been 9 months!!! To say we are not happy is an understatement. We have done home reno's before ourselves or with friends but wanted a stress free/worry free experience. This failed. Now I fear we will have to rip out the walls of our 37,000 bathroom to reinsulate what should have been done, what we PAID FOR!!
- Approximate cost of services:
- $37,000.00