QB

The alarm system never connects to several devices. I changed the batteries in my smoke detector and first they sent the fire department even though I cleared the system and called them. - of course it took over three minutes to get through to the monitoring station. Then the panel would not stop beeping telling me that I had a low battery in the smoke detector. The girl on the phone was absolutely ridiculous !! asking the most foolish and unrelated questions when it was clearly a system error. I tested each battery when this started happening, their system could not clear this error and looking online this is very common and even the fire department said that they have the same complaints about Telus all the time.