This is my first time working with Sarmazian and it wont be my last! I have been treated royally from my first meeting with Manny, working with Tony through installation of carpeting. Manny and Tony are easy to work with, assisted us in the selection and purchase of our new carpet, and also assisted in finding the perfect match to hardwood flooring. The carpet installation crew arrived on time, and they were clean, professional, hardworking, and so very kind. I am delighted with the outcome and I highly recommend the Sarmazian team. I am looking forward to the installation of my hardwood next week!
This is my first time working with Sir-Handy Installation and I would definitely work with them again. Serhan was very considerate, and polite. They arrived on time, clean and neat. My job was completed in the exact time frame they identified. The two gentleman were polite, professional, and hard working. The completed job was stunning!! They took the time to explain everything to me, they cleaned up neat as a pin and took away all the cardboard from the flooring boxes. The hardwood provider did not sent the transitions finished as promised, Serhan worked with us to ensure the transitions were finished in the correct colour and created a perfect match to tour new hardwood flooring. I was very impressed with their work and their attitude. I highly recommend. I will certainly work with Serhan again.
Advertised on 680 NEWS they having a BIG SALE. We went there, good selection of wood flooring, laminate, and engineered flooring. Salesman approachable and seemingly knowledgeable. Of course, we got bit with the "big sale" bug, and ordered flooring and installation. Took our deposit, sent us on our way. We were contacted by the "measuring" guy, he came to the home, measured the job, found that there was an over estimate of the flooring and provided a 2 box discount, but circumvented same with "recommended add ons". I agreed to "add-ons" as I was inexpereineced and unaware, and felt this was the professional so surely they knew what they were doing. Recommended screw-down of sub flooring (house is only 5 years old) to prevent "squeaking" and to complete the "guarantee" of their servises. So much for my discount, the "screw down" was more than the discount so the actual end price went up. Then, additional add ons included trasnitions (really, wouldnt transitions be recommended at purchase, and really - why did the price of transitions change from $30 at the time of Purchase to $160 at the time of final invoice - not sure. My husband ripped up the carpet and noted that the subfloor was screwed down every 4 inches, so he cancelled the "screw down" add on and questioned the trasnition pricing. I spoke tot he sales man and he gave me a stoy "its like when you purchase a stove, the stove mught cost $600 but the repair costs $500" I'm not sure wha tthe purchase of a stove and the repair cost of a stove has to do with my flooring purchase and installation - but whatever, that was his explanation and bottom line, he wouldnt be flexible on the prciing. He also told me (the salesman named Vadet) that all the installers worked for them, they were professionals, not contractors. So, the day of install comes, two very nice, and very polite gentleman show up at my home and start working. They dud a FANTASTIC job and cleaned up after themselves. I cannot say enough good things about the installers, and I would use them again in a heart beat, I gues this wont be a problem either since the installers gave me their cards, yep - you got it - they DO NOT work for the company, they are independents. just another misleading statement from Hardwood Giant. We were told during the sale transaction, and assured in subsequent conversations that this extraordinary expensive transitions would be stained to match the flooring we had purchased. Another misleading statement. The transitions were unfurnished, and no stain provided, we had to run out to hone depot to get the stain matched and purchased (at our expense of course - and time), and the installers stained the transitions. The installers did a great job matching the transitions, but I was admonished by the fact once again we were mislead and once again we were added costs. The invoice, ridiculous, nickles, dimes cents, I mean several of the line items were "bundled" into one price, but not completely discounted, so there were line items for $0.30, $0.60, I brought this up - you would think it would be fixed - NOPE, I mean its only 90 cents plus HST - but again - misleading and unprofessional. The Incorrect invoice was provided to the installers, and they were tasked with picking up the final payment, I had to produce a new invoice to justify the actual amount owing, again, unprofessional. Our new floor looks wonderful, the installers were great, I would not purchase from Hardwood Giant again. They are unprofessional and very misleading. The sale price of the hardwood was $3.99 per square foot, and I was quoted 1.99 per square foot of installation. But then they "biundled the price on the invoice to be $5.99 per sq. ft installation included. I know its again a small amount, however, by bundling this price I again was charged more, 1 cent more per square foot, and I was charged installation for the 10% overage of hardwood (mandatory purchase requirement to buy an additional 10%) because as a bundled price I now paid 10% more for installation of wood that was never installed - go figure!!! For sure this Hardwood Giant is a company that provides misleading pricing and misleading comments pre and post sale. The job ended up costing me more than I bargained for by several hundred dollars due to their unfair and non-disclosed "bundled pricing" after sale.
I paid the annual fee up front. ADT rep visited home, provided recommendation, package options and pricing. The sales rep was late for appt. He did however call prior to appt time to advise he would be late. The pricing is competitive to other providers, yet, seems to me that all "online " options are far too expensive, a cash grab really, as Internet and cell networks are everywhere and minimal cost. I chose a "non-smart" no Internet or cell solution, purely on cost. An appt was arranged for install. Like the original appt, the installer arrived significantly later than the appt time, although did call in advance to advise he was running "late". The outcome was fair, install complete, but I need another "technician" to come to the house as outdated and malfunctioning equipment was installed in the home. In all, a reasonable experience, about as expected, I would recommend, very thorough rep and installer, both took the time with me to ensure my understanding, confidence, and protection.
The team at Platinum Pro are amazing. I am a repeat customer, and I will NEVER go elsewhere!!. This team is very professional, clean, and committed to customer experience delight. The job started on schedule, and the team worked hard to ensure appropriate completion timelines while delivering superior quality. I had the pleasure of working directly with Todd Lacroix on numerous occasions, the assistance from the interior designer (included in my contract for no additional charge) to select the colour palette for my home, and the delightful painting crew made the entire process enjoyable, professional, and perfect. I called for, and was provided an estimate, after the job was started, I asked for significant add-ons and Todd and team were able to accommodate my additional requests within the original project schedule. I have to tell all who read this note, that the quote I was provided was to the penny exactly what I was charged for the original work I requested. This is a fine example of the level of professionalism of Todd Lacroix, he takes the time, and completes a detailed estimate and both times, the outcome on the invoice was exactly the same money as the original estimate, no hidden costs, no unexpected "up charges", no difficulty. I can't speak highly enough about this organization, I will be contacting them again and again to complete future projects for my family. Their delivery, commitment to excellence and quality is second to none. Many thanks to Todd and the team at Platinum Pro Painters.
Thank you so much for you overwhelmingly kind review, Lauri. We very much appreciate you noticing how hard we work to make your experience with us a positive one from start to finish in every aspect. Thank you so much for your business, and we would love to work with you again in the future!
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Platinum Pro Painters, I had the absolute pleasure of working with Todd and the team at Platinum Pro Painters in Milton Ontario. I purchased a century home 8 years ago needing major renovations and I have dealt with many different contractors during this time. I have been consistently frustrated with late delivery, `no shows`, invoices far over quote, and just poor workmanship many many times. I want to say that NONE of this is true in my experience with Platinum Pro Painters. The job I hired Platinum Pro Painters for was a large job, with a high level of difficulty unusual in most residential homes. The team was superb in their delivery and timing of completion Todd is delightful, professional, on time every time and provides accurate quotes on time, materials and duration of each job. Todd`s team is professional, ethical, trustworthy and on time every time. My experience working with Platinum Pro Painters was refreshing and I highly recommend them to any one – any time. I rate this organization a 10 on customer service, on time delivery on budget promises AND high quality performance. Thanks to you Todd, and your team at Platinum Pro Painters,
Thank you so very much for writing this remarkable review about Platinum Pro Painters. It means the world to us that all of our clients are 100% satisfied with their results and glad to hear you are one of them.
We look forward to future business and all the best to you and the family.