Installed in 2019 and the service was impeccable. Actually spent over $20k on 3 properties. The install of the heat pump was doomed from the beginning maybe when the person that installed it was fired for doing such a poor job I have had issues with it since and most recently I called 6 months ago as it was leaking then started tripping. They have been out 5 times to look at it without fixing it and then finally told me they need a part and were waiting for it. NO ONE has ever called me. I call them every month and this month they told me no part was order. The company has got too big and theres no communication. Avoid them! Im asking for them to take the unit out and Ill get another company I trust to put a new one in.
- Approximate cost of services:
- $9,000.00
- Company Response
Thank you for choosing and putting your trust in us - we appreciate your business!