Ticked from Calgary

Breach of Contract April 16, 2014 Meridian window replacement contract stipulated “blinds to fit back on”. It was brought to our attention that there would be a gap in the blinds between the panes but they could do something. The rest would fit. As it stands, for the rest of the windows, the blinds stop approximately 1” short of the sides of the window frame and stop about 1.5” to 2” above the bottom ledge. Property Damage 1) Soffit was dented during window installation. 2) After Meridian reinstalled the blinds, one of the units fell down, scratching the window frame and breaking some of the blind’s end caps. Background The contract stated that the windows would have wood jambs and casings. Meridian delivered all vinyl by mistake. In the interests of completing the project the windows were accepted. July 8, 2014 After numerous contacts we were informed by the Meridian salesman that they would replace the blinds. He recommended a company to replace them and also recommended a particular blind type. We accepted his recommendations. July 23, 2014 Meridian has still not approved the purchase of the replacement blinds. The issue of the property damage has yet to be addressed by Meridian. Meridian has initiated no contact to address the issues.

Same situation as previous posters. Prepaid for two properties in November. What is this 90 day refund policy nonsense??? Suggest complaints be sent to BBB and Service Alberta. They have all my contact information and had plenty of opportunity to resolve the situation. It seems that they are constantly stalling. I have no confidence in anything they say.