We were having difficulty finding a refrigerator that was condo size for a very small space. Avo went out of his way to make several calls (while I waited on the phone) to find a model that would suit our needs. We were without a fridge, so delivery was made very quickly! Avo also spent 45 minutes on the phone with me to explain all features, with comparisons to other products. Excellent service with helpful, friendly staff!