An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I bought sofa set 6 months ago, and I found my real leather was cut by something after my kid’s birthday party, I really do not how to fix it, and I tired ask help from them, at meanwhile, I understand this is my fault, and I am ready to pay service. after I sent pictures and few phone call, they asked me bring it back to their warehouse and they will fix it for me, when I came back there to pick up, I checked, it is like brand new, and most important thing is they provide free repair service, I am a grateful people, I understand most company will charge money for repair service, but their technician told me it is not a big job, then they did not charge me any, I am very happy. I really appreciate they are doing good job. And thanks that technician.
- Approximate cost of services:
- $1,200.00