EdLeung

I am very pleased with the services provided by Knights Insulation. When our basement flooded, we discovered that the basement drywalls were actually not insulated. Insurance of course would not pay for insulation that was never there, but we felt it would be the proper thing to add insulation now when we had the chance, as long as the cost was reasonable. I knew no insulation companies, so through Google search, found Knights as it has exceptional ratings with many detailed reviews. Long story short, we got what we needed at a price that was very, very reasonable. From the moment Del came to do the estimate, I was explained clearly of what could be done, and Del was not hesitant in giving me additional professional advice on other matters not directly related to the job I wanted Knights to help us with. Anny at the office helped organize a team of two members to come and complete the job, and she prepared a receipt that came in a format that was exactly the same as what the BC Hydro rebate application would seek. I am still awaiting my rebate cheque, but trust that Knights had helped me save over $500 that I did not even know I would qualify to receive. Many thanks to this great company!

If I can give Red Seal Plumbing 100 stars out of 10, I would do so in an instant. In short, this company just does the job right in every way possible. I hate it that their service was needed in the first place, but I am also grateful that I had found Red Seal. Our 57-year house suffered a major flood in the winter, and we called several companies to come and do an estimate. Some gave cheaper quotes but when you look at the actual quotes, something just didn't seem right. When Alex from Red Seal came, he listened carefully to what happened to our house, examined carefully around the perimeter, and proposed to me what he felt the problems were, while also outlining some potential complications that could make the job more complicated (and costly). I felt right away that the quote he gave would actually entail the job that needed to be done to fix the problem, so we decided to go with Red Seal. David, the lead man on the job, came with his crew after we confirmed the job, and he was the most wonderful man to work with. Detailed and communicative, he came early each morning to outline for me what he would plan to do for the day, and when I returned from work each day, he would give me a debrief over what had been done, observations he had made, and what to look ahead. He and his crew also kept what could have been a very messy work place extremely clean. On multiple occasions, his crew or David himself would spend time hosing down, sweeping their work area just to keep things clean and tidy. Some complications and additional problems were discovered as David and his crew continued their work. David and Alex came and had long discussions with me, and came up with several solutions to deal with those problems. The solutions they proposed tried to minimize additional costs, while also ensuring that the future water safety of the home would not be compromised. Alex and David were creative and truly seemed to care about my wallet and the water safety of my home. Red Seal's work was so good that, at the end of their job, my sons actually drew a thank you card to David to thank him for his work, and the boys said they would miss seeing the Red Seal van parked in front of our house. I used Google to find Red Seal Plumbing. I read many of its five-star reviews to know that this is a legitimately great company for my plumbing needs. I am glad I trusted in Red Seal, and I hope my review can give you the confidence to hire them for your plumbing needs too. Thank you, Red Seal Plumbing, for a most awesome job done for our home! I cannot thank you enough!