Randy

the service with this company is terrible especially in Windsor. First off they give you a time between 1 and 4 and they showed up at 5PM, with no phone call to say they would be late. Then after the analysis they tell me that they cannot buy parts they I have to, but do not help me select or give me a part number. They also told me to order a $220 wire harness because he needs on piece. So now i have had a $150 bill plus a $250 parts bill. After the parts come in they come within the window and he puts the parts in. The dishwasher starts and he says it will take at least an hour to run, but to call if any problems, and bills me another $150. Within an half hour the dishwasher stops because of no power. I check the fuse box and it is fine so i send a text to the repairman to return. No answer for an hour so i send head office an email and call them but no answer. After 4 they call me. He questions me on how much i spend and why am i upset that it does not work. I say send the repair man to get it going, but he is only worried that he cannot see i spend $500. I said get the repair man here today. That was yesterday and so far have not heard anything from the company and it is 1 in the afternoon. No call no update and no offer of a refund based on not completing the job. DO NOT USE THIS COMPANY PLEASE CALL SOMEONE LOCAL, DO NOT USE THESE PEOPLE. IT LOOKS LIKE I WILL HAVE TO HAVE ANOTHER COMPANY COME AND REPAIR THE DISHWASHER AS THEY WILL NOT RESPOND