Jason from Old Toronto

I called Vahn for a buyer's home inspection after I put in an offer on a house in one of the older parts of Toronto. I chose him instead of one of the larger home inspection companies because of his strong reputation on sites like HomeStars. It was mid-May, which is a really busy time in real estate, but he was still able to schedule a full inspection on short notice. Vahn arrived early and got straight to work. He worked efficiently and stopped after every phase of the inspection to go over the results with me and my wife. We're first-time home buyers, so he took the time to make sure we understood his findings, and he gave good answers to all of our questions. He was extremely thorough. For example, some home inspectors check out the roof from the ground with a pair of binoculars, but not Vahn - he pulled out a ladder, climbed up to the second storey roof, and came back down with photos of the chimney, the stack vent, the skylight, and some shingles that had obviously been replaced. We received a full written report the same day. Every finding was accompanied by a photograph from the property showing exactly what Vahn observed, and plenty of supporting information that explained things in more detail. It's the most detailed home inspection report I've ever seen. Vahn continued to support us even after he sent the report. We called him with some questions a couple of days later and he took the time to talk with us and make sure we had all the information we wanted. Vahn was always clear about the limits of his work. Home inspectors are generalists - they're not electricians, or plumbers, or structural engineers. When it comes to major problems, their job is to look for warning signs, not to fully diagnose problems and recommend exactly how they should be fixed. Vahn told us all he could about the house based on his own observations, but he also told us when we needed to follow up with an expert to really get to the bottom of things - that shows integrity and I really appreciate that. To sum up, Vahn's work was worth every penny we paid for it. We'll definitely hire him again the next time we need a home inspection.