Rudy in Oliver

Purchased 2 bedroom and kitchen windows. April 16 2023. Oct 23rd I noticed my house and bedroom were cooler than normal. Oct 26 I contacted First choice windows regarding molding issues and the house now had a cold draft and both bedrooms were cold. I also wrote a bad review to the manufacturer from Washington.Surprisingly they responded First Choice installer came out 3 times and the owner once.Just to blow air fill some drafty areas with silicone and say we installed them properly.But I bought them from you??? Seems its not their problem. Now I have to use my warranty to try and get them fixed. Its been 9 weeks, My bedrooms are unusable and my home has a relentless cold draft. I've been sleeping in my laundry room for 6 weeks now' totally unacceptable. MY heat is turned up to 25, 26 and 27. Outrageous I've purchased foil insulation and heavy plastic for my main bedroom window and long johns to wear in my home. Foil and plastic didn't do much. This all started 9 weeks ago. TOTALLY DISGUSTING AND UNACCEPTABLE. I'm a senior sleeping in a laundry room just to keep warm and be comfortable. I go to bed angry and wake up angry due to the situation.. I would never recommend this company. I thought by now this issue would be resolved as it's winter luckily a mild one, if the temperature was freezing I would have to move out as my home would be unlivable Oh, one morning 18 inches of condensation on my new bedroom window, seems excessive Lack of communication errors between FCW and the manufacturer very poor. I thought I was improving my home with new windows, in hindsight I should have done nothing like FCW and the manufacturer. Im cold, disappointed, frustrated and stressed Photos. Foil insulation on the outside of my bedroom window. Heavy plastic of the inside of my bedroom Where I would like to d sleep in my bed Where I have to sleep to keep warm Poor, unacceptable service . Well no service. IO complained again on Jan 1sat. Remember this all started Oct 26th. Now some guy that lives 4 hours away is finally going to come out. That will be my 11th week living under these conditions.