We took possession of our home Thursday May 23 2013 I am writing the review Friday May 24 2013. Words cannot describe how disgusted and disappointed I am with the poor quality of our home. I will be making daily reviews. I am going to keep anyone interested in purchasing a home with Pratt Homes informed as we go through the process of trying to get our new home built properly. If you would like to see how horrible their work is please contact me you are more then welcome to stop by or I can send you pictures. No one should ever have to go though this. If Pratt Homes comes through and fixes our home properly I will be more then happy. So lets see how this goes! My email is rebelangel_curls@hotmail.com We purchased a second home with them in Innisfill and WOW I can't believe it is the same company. At this point I would urge you to look there, the quality seems better and they seem more involved and organized. I am looking forward to my Innisfill home being completed.
- Approximate cost of services:
- $238,490.00
- Company Response
Hello Christina,
Thank you for bringing your concerns to our attention. I was very sorry to hear about your experience, but I'm happy you have taken the time to let us know where we have fallen short. As you know, we spoke on the phone recently and we will be addressing everything urgently, but please phone me directly at 705-792-3883, our after sales service department or our construction team, if you have any further concerns at all. I am sincerely sorry you were disappointed and you have my personal guarantee, we will endeavour to exceed your expectations in the future. Thank you again for choosing Pratt to build your new home where we're hopeful you will enjoy many memorable years.
Karen Hansen, President, Pratt Homes Barrie