My wife and I have used Homestars for many different services over the past couple years' but have never felt the urge to write a review until now. These guys just plain get it when it comes to running a business, superior customer service, great workmanship and all at a very reasonable price. Admittedly I was a little put off at first when I found the site and it requested first contact via their website thinking I'd never hear from them. Within an hour or 2 Scott responded back to my request with a rough quote. He then scheduled Matt to come out to my house to do all the measurements, he showed up exactly when he said he would. The next day Scott got back to me with a firm quote at two thirds the price of the original estimate. It took me a few weeks to finally get back to them with a firm schedule date, meanwhile sending a few messages back and forth with Scott and each time he got back to me right away. He had Matt come out to refinish the floors, and holy cow ! What a great job he did !!!! We bought our house fully carpeted, not realizing we had oak hardwood floors underneath or in what kind of shape they were in. When I got up the carpet, I though, uh oh !! Think we made a mistake as there were a few rough spots and they looked pretty worn. But Matt has made them look they are brand new and just installed. For anyone that reads this, please rest assured, if you do choose these guys you will not be disappointed. Scott and Matt, thanks again for being so easy to deal with and for the great job you guys have done. Keep up the great work ! Rgds, Rob
- Approximate cost of services:
- $1,900.00
- Company Response
Hey Rob,
Thank you for those kind words. Both Matt and everyone working with NewRidge strive for the best customer service experience for our clients to make the process easy and painless. We also understand you are very busy so we really appreciate you taking the time out of your busy to wrote a detailed review. Thanks again
Regards,
Scott