Harvey

This is the first on-line review I have ever submitted but I felt my experience with South Peak warranted it. A competent and honest contractor with great customer service delivering at a competitive price. Imagine that :-). I was impressed at every step of the experience. Sales Rep 'Ivan' did a careful inspection of the work required for the estimate, double checked his work, making sure they'd deliver the work and price what he quoted. Unlike many sales rep's who are never seen again after awarding the contract, Ivan kept us informed on timelines to source the materials and actually attended during the work and followed up after completion to ensure we were satisfied. 'Amanda' in Admin clearly understood what information customers want/need and when, and provided all such information/documents at each step in the project, and without any prompting from us. The crew were professional, on-time and even worked late to ensure completion before the weather changed. They did a great job including several special requests I had thanks to the meticulous efforts and supervision of Crew Lead 'Augustine'. He double checked all work and even personally repeated some clean-up steps, without us even asking, demonstrating his commitment to excellence. In short, no negative surprises and no disappointments! Given the prevalence of 'shady' contractors (especially roofers), we were enormously relieved to have worked with South Peak.