Z. Wang

Shawn from Indoor Air Quality Ottawa performed a comprehensive air quality assessment of our home during the extensive demolition and reconstruction process. Our main priority was addressing health and safety concerns related to the insurance contractor, which is why we sought the assistance of IAQ Ottawa. Shawn conducted a meticulous assessment both inside and outside the property, and his findings included the discovery of loose asbestos debris, mold, silica, and water infiltration. Furthermore, Shawn's dedication and commitment to our health and safety went beyond the prescribed scope of the assessment, as he also identified several other significant construction-related issues. His thorough approach and attention to detail were truly commendable, providing us with valuable insights and helping us take necessary action to ensure the well-being of our home and its occupants. We utilized the assessment report to inform our insurance adjuster, who tried to take appropriate action to address the identified issues. Throughout the reconstruction phase, IAQ Ottawa continued to inspect our home and discovered numerous building code construction deficiencies. This led to a comprehensive review of the entire project, including arbitration with our insurance provider. We were delighted with Shawn's representation during the arbitration process, as he successfully secured compensation for the deficiencies outlined in his reports, surpassing our expectations. Based on our exceptional experience, we wholeheartedly recommend the IAQ Ottawa team for any air quality or construction dispute resolution needs. Their expertise, professionalism, and dedication were instrumental in resolving our concerns and ensuring a safe and healthy living environment.