Reviews

10/10

Like many here, I contacted Nick about building a custom front gate with iron insert and sent him some photos. When I finally found the iron insert, he came by and told me what was possible. He drew a sketch on the spot. He was wonderful from the start, ordered the wood, and designed a gate that gets rave reviews from neighbours and folks passing by. He is incredibly skilled, knowledgeable, and has great integrity. Because he's such a find in the area of gates and fences, you might want to book him in advance. He was worth the wait. We are absolutely thrilled with the high quality and amazing service and grateful to Nick for realizing our vision.

1 of 1 people found this review helpful.
Was this review helpful?
0/10

HORRIBLE EXPERIENCE - UPDATE: I have now had my bathroom fan re-installed by a professional technician after Neil put it in wrong and cut up my ceiling unnecessarily. He suggested the problem was the duct work. Turns out his fan installation was terrible--now corrected by a pro contractor with proof listed on the detailed invoice. I now have now had to pay twice plus have someone repair the large hole he left in my ceiling. He made many mistakes, overcharged me, did not troubleshoot, including with a ceiling fan he assembled wrong twice. He did not offer any refund or take responsibility for the fan--and I gave him the chance to. IN REPLY to his first response, Neil did not provide any rates before booking. I will always ask and get a full estimate. Also, a detailed invoice was not provided at the time of completion but was provided the following evening. I also did not mention that after installing my ceiling fan, he checked the fan remote. It did not work. He checked the battery. Turns out after way too much time with poor troubleshooting, I took a look. The battery was simply protected in plastic and all he had to do was unwrap it. This has simply been a terrible experience overall. WOULD NEVER USE HIM AGAIN. ORIGINAL COMMENTS: Neil is a nice guy. But he took a very long time to install a ceiling fan and remove and replace a bath ventilation fan (the bath fan had many difficulties, granted). While he knows electrical, I was disappointed in the efficiency of his work, his troubleshooting, as well as the total cost. Clean-up was not provided and it was very messy. He made several errors assembling the fan--did not consult instructions--and in my experience with contractors, did not work at a fair pace. I should have asked for his full charges up front because the final bill surprised him. Hire him for your straight forward needs. He has solid ratings. I guess my job was an exception.

1 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review. I appreciate the compliment . I am a nice guy ,but I am also very fair. Whether positive or negative - I always welcome peoples opinions to see their point of view - a great way for everyone to learn something. It is unfortunate that you were not happy with the work that we provided. I can assure you that in my many years of working in the industry - I have dealt with many simple as well as very complicated tasks/projects from installing fans to building homes or commercial buildings. In the world of construction, especially when altering or upgrading an existing structure, sometimes you run into obstacles. In your project, there was no trouble shooting - it was a fan installation - where it became difficult was uninstalling the existing one and matching old parameters to new ones. Your new fan installation had the issue of lining up with the ducting - these things happen. As far as costs go - I always give my rates before booking - as I did with you on the phone. In fact, because you were not happy with the complications of the fan installation - I had deducted material and time off your bill as a customer courtesy. As for clean up, I always provide that service except when clients advise me that they will do their own clean up, which was in your case. I did not consult instructions because I have installed fans many times. Installations vary to the degree of difficulty which determine my pace and the time it takes to complete a job. I wish you all the best and again, I thank you for your input.

10/10

I hired William and father (20+ years experience) to create an elegant walkway and patio with mixed stones. The circle and curve design was complex but they delivered beyond my expectations. Jorge offered great advice about stone choice and materials. They worked diligently, and created absolutely stunning work for a very fair price. My neighbours are incredibly impressed. They have been one of the finest, most responsible contractors I've had. I cannot recommend them highly enough.

Was this review helpful?
10/10

Champagne and the owner Yannick was recommended to me by my neighbours. Since I was having the same gutter problems, I called the next spring. He did a wonderful and highly professional job, diagnosing the problems and offering great solutions. The workmanship and service was exceptional. He was honest, on time, and incredibly pleasant to deal with. It really is worth working with experience local businesses who value service and quality. I recommend Yannick without hesitation.

Was this review helpful?