I have a problem with water heater 6yrs old and had tech come last week to check it and says it is starting to rust but they are in violation of their contract because I have had it 6yrs and they have been twice to so called service it when they should do it every year Appreciate anyone who knows anyone to talk to on this Like the other reviews stay away
I had these people install a tank on january 26 2012, they also tried to charge me extra for a difficult installation until I informed them I was a plumbing contractor, it took almost 4 months of phone calls to finally pay what I agreed on in contract and to this day I still have not received my free months rental after numerous phone calls and promises I have informed them to come and pull the tank out as in my mind they are in default of contract, so I will wait for response from them. LOL
Good Afternoon Phil,
Customer service and satisfaction are a priority at Ontario Consumers Home Services. We apologize for the inconvenience and would like to take this opportunity to go over your account and address with you, so that we may rectify this problem. Please contact our customer care department at 1-866-883-9121 and request to speak with Danielle, our Quality Assurance Manager, at your earliest convenience.
