Reviews

7/10

Update: The provider updated me so fixing this review for fairness. He also came back to check if all is ok since he was in the area. Previously: I asked for repair Thursday and Ali responded fast and gave the approximate price for labor and parts but scheduled to come Monday instead 4-6 PM. Monday when I asked his ETA, he told me 5:45-6. He came past 6:30 and took an hour to diagnose what should be a simple fix. Since I researched what could be wrong and also spoke to another repair guy, I expected to pay the lowest amount of his price range. I was charged the max of 300.00 of his quote. I hurt my back so could not confirm the repair that's needed. He returned the next day for a 1-3 schedule. By 3:10 I texted to find out if he is still coming. He said he will arrive by 5, he came at 6 PM and fixed the problem in 15 minutes (he was dealing with migraines hence being behind schedules). My husband told him that the price is too high, he reduced at 280.00 but for the inconvenience of arriving late 2x without a call, he agreed at 260.00. My dryer is working fine now. I'd like to note that he also fixed the faulty dryer door with a new part as an extra good gesture for not being able to call ahead of time. I feel this is fair and a responsible effort so I have changed my review rating. My dryer is working fine now.

Approximate cost of services:
$260.00
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Company Response

Thank you for your feedback

10/10

Meisam literally called me within 2 minutes of posting my request for a quote. Came to my home within the hour when I requested an earlier time, checked my home layout and provided a very fair quote. He was also ready to do the work right away. He explained what he was doing and what he needed to do through the whole process which was very reassuring. Worked very efficiently, politely and confidently. So surprised how fast this whole process happened. He did not waste any time at all. Found that one small stove part was missed inside my garage due to the packaging, so I am just waiting for him to return and install it. I will use his services again for new projects as well as recommend him to others.

Approximate cost of services:
$680.00
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Company Response

Thanks for your kindly review.

HVAC SMART SOLUTION SERVICES CORP

10/10

I'm new to Homestar as recommended by my son. Ideal Fix provided fast response, asked pertinent questions, fast service, fair price and worry free installation of new dishwasher. He told me he tested it 2x to ensure it is working and no leaks. What more can you ask for? Vitaly shows confidence and worked very efficiently. All good. I did forget to ask this young man to screw back the baseboard as well when he installed the bottom cover of the unit but that's my error since he did ask for my preference. You will not be disappointed with his services.

Approximate cost of services:
$192.00
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Company Response

Thank you for your kind words, and trusting us with your dishwasher installation.
Ideal Fix Appliance Repair Team.