Unhappy

I have never been so happy to be done with a service provider as I was when our contract with Property Werks ended at the beginning of April. It was a gong show from the time we signed up. Mistakes were made including in our quote which resulted in us paying more than they initially indicated to leaving the yard gates open, twice. This mistake allowed our dogs to get out of the yard on very cold winter days. Our neighbour brought one of our dogs home on one occasion and on another occasion we had to look after dark for our little black dog. When I let the company know about the mistakes one response was that they were only told to closed one gate (remember we have two gates) and the other response I got was everyone makes mistakes. The person they had removing our snow did the absolute minimum amount of work, he had no equipment except a shovel and a broom which did not necessarily do an efficient job and took longer than it needed to. In end I gave up, stopped tipping for a bad job and waited out the contract. I will never deal with this company again. I certainly won't recommend them to anyone.