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0/10

Possibly the worst moving experience I have ever had. The back legs of my 250$ dresser was completely ripped off and the legs were nowhere to be found. Their basic insurance apparently covers 60cents/pound, but because the material was made out of "compressed wood", their insurance doesn't cover it. Furthermore, they lost the screws that connects my couch's sectional to its other half. I guess it's technically my fault for not reading the fine print, but you'd expect more from a company THAT OFFERED TO WRAP YOUR FURNITURE AHEAD OF TIME!! So, make sure to read the fine print of the insurance, pay for extra insurance, DON'T LET THEM WRAP ANYTHING, and more importantly, find a better company as there are much cheaper options out there. I didn't expect to get reimbursed for the whole dressed but anything would have been better than this. So upon paying ~5K for the move, I have likely get a new couch and dresser. Save your money, go elsewhere.

Approximate cost of services:
$5,000.00
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