I wanted to renovate the bathroom and needed some expert opinion, I called them and they were very professional. Also they explained to me the whole process and all the costs. I have decided not to renovate because they said it wouldn't be necessary
I have contacted Peter because someone I know said he was reliable. When he got to the condo I was living in he was very rude to the security that works there but I thought that was it. He kept criticizing the way I packed my stuff but because I had never done that so I apologized. After all the moving I payed him and after I realized that the TV was damaged. I contacted him and he said it was NOT his fault. I agreed to receive way less than he is supposed to pay me for the damage but it never came. He said he put it in the mail and I checked it for more than 4 weeks and nothing. He also said he got inside the building I live in and put the cheque under my door which was not there. I checked with Canadian Association of Movers and he is NOT a member. He does not have an insurance and Better Business Bureau (BBB) didn't know about this company either. I have filed a complain with BBB and with the Ministry of Consumers Affair. Unfortunately this is a company that I do NOT recommend. Up to now the only thing I have are excuses and no compensation for the damage. I think everybody should be aware that this company is NOT reliable. If he causes any damage to your furniture he will not admit it and he won't pay for the damage. So I would suggest you to stay away from this company. Again, if something goes wrong he will NOT do the right thing. I am asking you please to be careful with this company. So he doesn't do that to you. It's been more than 5 weeks now and I think the only way is to take him to court. When I read HomeStars I thought they were a good company too. Unfortunately that is not what they showed me. I am very disappointed and upset. And therefore I do NOT recommend this company.
We are a reputable and honest company, as you can see from all the other reviews. To be honest the tv was not damaged it just was not showing properly when it was on which had nothing to do with us moving it as it was an older model tv. As a goodwill gesture, we gave her $100 to have it checked out at an electronic store(a cheque mailed which she said she did not get and i personally went to her place of residence an put another cheque under her door)This is all unfortunate that some people over exaggerate some things
