Brief story is that at the beginning the salesperson Kal was attentive and fairly knowledgeable about the product. We were excited about the place, they a good selection and were able to get us things that we saw at other places. We found a kitchen faucet at another canadian competitor at a lower price, and showed them the site. We were told "there prices were very low, how could they survive", so we cannot match it. So much for there price match policy we were promised at the beginning. I never write reviews, but it just left a bad taste in my mouth. Its a good thing we only gave them a small deposit, so we bought things equal to that amount. We had planned on spending quite a bit there because we were renovating 3 bathrooms. I guess they felt that me spending thousands of dollars wasn't worth the $50 less price match.... .. Oh well.
- Approximate cost of services:
- $50.00