Damian

This company is unfit for business, run by negligent and dishonest people who cannot be trusted with your property. Our move with them was a disaster, and we are terribly sorry we chose Number 1 movers. Lets start at the beginning, it took them 8 hours to load our stuff into their truck, at some point we started helping to load everything ourselves. Come delivery day, we see the majority of our boxes squished and damaged, some with what seemed to be kickholes in them. Those ones specifically had the word FRAGILE all over them. They contained glasses which were shattered. Many other boxes with damaged belongings. Our new matress had tears in it. Our new couch back damaged. To top it all, 4 pieces of antique furniture, broken, damaged beyond the point we could use them. Dresser legs snapped off. China cabinet broken and bearing signs of glue on it. A night-time table was in so many pieces, it had to be kept in a bag. The movers also dropped off a box of someone else's personal documents, which we discovered after they had left. We informed the company the very same day of all above issues. This company offers weight based insurance only, as they specifically told us many times. This means that if something is damaged during the move, you only get 0.60 cents per pound towards the damages, which in the case of furniture doesn't even cover 10% of the repair cost. 5 months after, these issues remained unresolved. We have had to pay ourselves for restoring our antique furniture and repaired what we could from what wasn't smashed to bits. We have seen no insurance money from Number 1 movers. It has been very painful trying to communicate with this company, and our efforts have been for nothing. We have had to pay ourselves to repair everything that could be repaired. Make no mistake, everything was wrapped and packaged carefully, which is why I believe at least somethings came in one piece. These movers are useless. Oh. We still have the box with someone else's documents here.