We recently moved into our house and have had a problem with falling cedar shakes. Brent diligently investigated our roofs problems, took lots of photos, and explained to us that our entire roof would eventually need to be replaced because of poor original workmanship. We explained it was not currently in our budget for a full roof replacement. Without placing any added pressure on us, he was willing to do maintenance work on our roof at a very reasonable price, and is willing to continue to help maintain our roof until we decide for a full replacement. He was very timely with his work, and did a great job at replacing our fallen shakes. Our roof is in great hands with Brent.