Kirsten Fenton

We had just moved in to our home in the High Park area. Little did we know, because of all the trees in this area, many people have drain problems due to the tree roots strangling the old clay pipes. Well, a day after we moved in, our basement flooded with sewage due to this issue. I called 4 different plumbers and they all quoted prices through the roof. One plumber wanted to dig inside my basement on top of digging outside and wanted to charge me $6,200! This plumber also said it would be a 2 or 3 day job! He also made me sign an order before putting in the figures so that I would feel obliged to hire him. ([competitor] - don't ever use them - they are the worst!) The Mr Rooter guys were so professional. They did not do any extra work that what needed to be done; therefore not charging me for unnecessary digging. They dug at least an 8 foot hole in the ground, worked in the pouring rain and were done in one day. They were forced to pull up my shrubs when digging but when they were done, it was like they were hardly even there - my shrubs got replanted and everything. Amazing service and all for the lowest quote I received - $2,200. Going with Mr Rooter saved me 4K! I would never call any other plumber again, they did an amazing job!